1. Who we are
Toolports is a sole proprietorship: an individual doing business as Toolports, not a corporation or limited-liability company. “Toolports,” “we,” and “us” mean that operator. We provide hosted ports: remote Model Context Protocol (MCP) endpoints, such as qbo.toolports.com and jobber.toolports.com, that let your AI agents work with business software you already use. Contact: hello@toolports.com. Read this with our Terms of Service, DPA and Subprocessors list.
For business records that pass through a port on your instructions, your organization is the controller (“business”) and Toolports is its processor (“service provider”); the DPA governs that processing. This policy covers the rest: our website, your account, and how we run the service.
2. Personal information we collect
Information you give us.
- Account and contact data: name, email, password (stored only as a hash), organization name, profile image, and messages you send us.
- Billing data: billing contact and subscription details. Card numbers go directly to Stripe; we never see or store them.
- Waitlist data: email and the tool you want, if you join the waitlist.
- Feedback and support requests.
Information from third parties.
- Sign-in providers: if you use “Sign in with Google,” Google shares your name, email and profile image.
- Connected Services: when you connect QuickBooks Online or Jobber, we receive OAuth tokens and account identifiers, and, when your agents ask, the records they request (see section 5).
- Payment processor: Stripe tells us payment status, not your card number.
Information collected automatically.
- IP address, browser and device type, timestamps, pages and request paths, status codes and timing.
- For each agent call: key and connection used, tool name, read or write, related record ids, outcome and a request id. Not your secrets or request bodies.
3. Cookies
We use only strictly necessary cookies: to keep you signed in (session and sign-in security cookies), to remember sign-in and connection steps in progress, to record Terms acceptance, and similar functions. We do not use analytics, advertising or cross-site tracking cookies, and we do not respond differently to “Do Not Track” signals because we do not track you across sites. If we add analytics, we will update this policy and publish a cookie notice first.
4. AI technologies
Toolports exists so that AI agents you choose (for example Claude, ChatGPT, Grok or Cursor) can work with your business software. Those agents and their model providers receive the information your agents request through a port, under your agreements with them, and their use of it is governed by their terms and privacy policies, not ours. Toolports does not run its own AI model over your data, and we do not use your data, or let our subprocessors use it, to train or improve any AI or machine-learning model.
5. Data from Intuit (QuickBooks) and Jobber
- What we access: only the scopes you approve when connecting, and only the records your agents request within the permissions you set in Toolports.
- Why: solely to carry out your and your agents’ requests and to run the port (for example, checking a connection, refreshing tokens, logging calls). We do not use it for marketing, sell it, share it with other customers, or use it for advertising or AI training.
- Tokens: OAuth tokens are encrypted at rest. We never ask for your QuickBooks or Jobber password.
- Documents: files you upload for attachment are sent to QuickBooks and are not kept by Toolports after they are attached. Uploads that are never attached are deleted within 24 hours.
- Records: records pass through Toolports to complete each request; we do not keep a copy of your books.
- Audit logs: kept 90 days, then deleted.
- Disconnecting: removing a connection in Toolports stops all access through it, and we delete its stored tokens. [PLACEHOLDER: confirm token deletion on removal in the QBO and Jobber servers.] You can also revoke access in QuickBooks (Apps / My Apps) or Jobber’s app settings.
- We follow Intuit’s and Jobber’s developer terms. Intuit and Jobber are not responsible for this policy.
6. How we use personal information
- Service delivery: create and run your account, authenticate you and your agents, operate ports, process payments, and send service, security and billing messages.
- Support and communication: answer requests and send product updates you can opt out of.
- Improvement: understand reliability and usage using usage data and aggregated or de-identified data, never Connected Service content.
- Compliance and protection: prevent fraud and abuse, enforce our Terms and Acceptable Use Policy, keep records, and meet legal obligations.
- Aggregated data: we may create aggregated, de-identified data that cannot reasonably identify you or your business and use it for any lawful purpose.
7. How we share personal information
- Your agents and Connected Services, as you direct.
- Service providers (subprocessors) that host, store, email and bill for us, listed on the Subprocessors page.
- Your organization: owners and admins of your Toolports organization can see its connections, keys and activity.
- Professional advisors and authorities when required by law or to protect rights, safety and the service.
- Business transfers: in a merger, financing, sale or similar event, subject to this policy.
We do not sell personal information or share it for cross-context behavioral advertising.
8. Retention
- Account and billing records: while your account is open and as long as needed for tax and legal purposes.
- OAuth tokens: until you disconnect or close your account.
- Audit logs: 90 days.
- Uploaded documents: until attached (then not kept) or 24 hours if never attached.
- Waitlist emails: until you ask to be removed or the waitlist closes.
- Backups rotate on our providers’ schedules.
9. Your choices
- Access or update your account information in Settings.
- Opt out of product emails with the unsubscribe link. Service, security and billing messages still apply.
- Disconnect any Connected Service at any time.
- Declining to provide information may mean we cannot provide parts of the service.
10. Security
We use technical and organizational safeguards, including TLS, encrypted tokens, hashed API keys, writes off by default, per-tool permissions and confirm steps. No system is perfectly secure; keep your keys private and limit your agents’ permissions.
11. International transfers
We are based in the United States and process information in the US. Jobber may process your Jobber data in Canada. If you use the service from elsewhere, your information will be transferred to the US.
12. Children
The service is for businesses and is not intended for anyone under 18. We do not knowingly collect information from children. If you believe a child gave us information, contact us and we will delete it.
13. Your state privacy rights
Depending on where you live (including California, Colorado, Connecticut, Virginia and other states), you may have the right to know, access, correct, delete or get a copy of your personal information, and not to be discriminated against for exercising these rights. We do not sell or share personal information, do not use it for targeted advertising, and do not use it for profiling with legal or similarly significant effects, so no opt-out of those is needed. We do not use or disclose sensitive personal information except as permitted to provide the service.
To make a request, email hello@toolports.com. We will verify your request by confirming control of your account email. An authorized agent may act for you with your signed permission. If we deny your request, you may appeal by replying to our decision. For data we process for a business customer, we will refer you to that business.
14. Other sites and services
Links and Connected Services are run by others with their own privacy practices. We are not responsible for them.
15. Changes to this policy
We may update this policy. We will change the “Last updated” date and, for material changes, notify you by email or in the app before they take effect.
16. How to contact us
Email hello@toolports.com.